Supervise and coordinate the activities of staff, ensuring tasks are completed on time and to the required standard. Train and mentor new employees, providing ongoing guidance and support. Monitor performance and address any issues related to staff productivity or behavior. Ensure adherence to company policies and health & safety regulations. Handle guest concerns or complaints in a professional and timely manner. Maintain inventory levels and ensure that supplies are replenished when needed. Report operational issues or equipment malfunctions to the appropriate department. Assist with scheduling shifts and ensuring that staffing levels are appropriate for demand. Ensure cleanliness
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