Shop Manager, Birmingham

Manage daily store activities and staff performance. Lead, train, and motivate store employees. Monitor sales targets and work to increase revenue. Handle customer inquiries and resolve complaints effectively. Maintain stock levels by ordering and receiving inventory. Ensure store displays and cleanliness meet company standards. Manage cash handling and financial transactions accurately. Prepare sales reports and analyze store performance. Enforce health, safety, and security policies. Coordinate with suppliers and manage deliveries.